Monthly Archives: May 2014

0 Enlightened Capitalists Prioritize Employee Experience

5 Reasons to Focus on Employee Experience (EX) Lower turnover Attract high-caliber employees Improve customer experience Increase productivity Increase profit EX Insights Gallup research also shows that active disengagement costs the U.S. an estimated …

0 Enlightened Capitalists Focus on Customer Experience

5 Reasons to Focus on Customer Experience (CX) Increase Customer Lifetime Value (CLV) Decrease Customer Acquisition Cost (CAC) Support an increase in employee engagement Create brand advocates and greater loyalty Differentiate your company among compe…