Ideal Day, Ideal Lifestyle

One of the most powerful exercises I have ever done personally and with clients is the Ideal Day in the Ideal Lifestyle exercise. Imagine an ideal day in your ideal lifestyle Stop what you are doing…  close your eyes, relax, put your feet up or m…

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When Purpose and Passion Collide

I’m bursting with excitement! I’ve been on quite a long drawn-out journey to reinvent myself and my business, doing bits of this and bits of that in a personal sense and a business sense. A few years ago, I had some unexplainable urges to d…

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5 Ways to Improve Performance

Every business leader and executive I speak with talks about performance.   Financial performance, people performance, marketing performance, sales performance, operational performance and so on. Great performance requires people to be onboard, engaged…

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Living Your Dreams

Well, we’ve done it — we’ve sold our rental property and our house.  For the first time since 1992, I haven’t owned any real estate (and at one point we had 3 homes).  We decided to go all-in with our location independent lifestyle.  As I type this, I…

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Customer Experience Boston Pizza Style

Today I had lunch at the Boston Pizza in Drumheller, Alberta.   If you’ve read my blast about the Boston Pizza in Courtenay, British Columbia in August, you know how unhappy I was with the customer experience there. As I walked to the front door …

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If Time and Money Were No Consideration

  My friend Lynne Sagen posted a question on Facebook “If money or time were no consideration I would…” I didn’t have to think about it at all because I learned long ago that time and money are two of the most common excus…

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